Privacy Policy

Last updated: 16 Nov 2025

This Privacy Policy explains how ChitConnect.com (“we”, “us”, “our”) collects, uses, and protects information about visitors to our marketing website (the “Site”) and users of our web application (the “App”). By using the Site or App (together, the “Service”), you agree to this Policy.

1) Scope

This Policy covers information we collect through the Service that we control. It does not cover third-party websites or services we do not control.

2) Information we collect

• Information you provide — contact details, messages, account/profile info, group data/content in the App.
• Automatic data — device/browser, IP address, coarse location, pages viewed, referrer, timestamps, cookies.
• From others — e.g., if your org invites you; analytics/anti-abuse partners that help protect the Service.

3) How we use information

• Operate, maintain, and improve the Service
• Provide support and respond to inquiries
• Send essential service communications (e.g., security or account notices)
• Measure performance and enhance user experience
• Keep the Service secure and prevent abuse or fraud
• Comply with applicable laws and enforce our Terms

We may send optional product updates/marketing with your consent (where required). You can opt out at any time via the link in those emails.

4) Cookies & analytics

We use cookies and similar technologies for essential functions (sign-in, preferences) and, where enabled, for analytics and performance. You can block cookies in your browser, but essential features may stop working.

5) Sharing information

We do not sell personal information. We share only with:

• Service providers (hosting, email, analytics, support) under contract
• Security/anti-abuse partners to protect the Service and users
• Legal/compliance recipients if required by law or to protect rights/safety
• Business transfers as part of a merger, acquisition, or similar event

6) Data retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type.

7) Security

We use reasonable administrative, technical, and physical safeguards (e.g., TLS, access controls). No method of transmission or storage is 100% secure; please protect your credentials and report issues promptly.

8) Your choices & rights

• Update profile details in the App
• Unsubscribe from marketing emails via the link they contain
• Depending on your location, you may request access, correction, deletion, portability, or object/restrict certain processing. Contact us to exercise these rights.

9) International transfers

We may transfer and store information in countries other than yours. Where we do, we take steps designed to protect your information consistent with this Policy.

10) Children

The Service is not intended for children under the age of majority in their jurisdiction. If you believe a child provided us personal information, contact us and we will take appropriate action.

11) Third-party links

The Service may link to third-party sites/services. We are not responsible for their content, privacy practices, or terms.

12) Changes

We may update this Policy from time to time. Material changes will be posted on the Site/App with a new “Last updated” date. Your continued use after changes take effect means you accept the updated Policy.

13) Contact

Email: support@chitconnect.com

Disclaimer: ChitConnect.com provides software for community savings groups. It is not a bank or financial adviser. Nothing on this site is financial advice.